Frequently asked questions
Hosting Information
Do we take reservations?
We do not take reservations and are a first come, first serve restaurant.
Please keep in mind we do not split checks and will accept up to 4 methods of payment. 20% Gratuity is added to parties of 6 or more.
For smaller group advice or information on how our waiting list works, please read the wait list information below.
What is your large group policy?
We are a first come first serve restaurant and do not accept reservations. If our wait is longer than an hour, we may have to split up groups of 10 or more into smaller groups. These groups may or may not be sat near each other or at the same time.
For groups over 6, a great suggestion is coming in close to opening at 11:00 am, before we have a wait, or ordering take out. Keep in mind we do not split checks and will accept 4 methods of payment. 20% gratuity will be added to groups over 6.
How does the wait work? Will you call me when our table is ready or text?
We have a wait list system that will TEXT you when your table is ready. A confirmation text will be sent within 2 minutes of you checking in. Tahoe has very poor service when town is congested, so please alert us if you have not received your text. You can reply "on my way," and we will wait for your return for up to 7 minutes. You must check in to our waiting list in person. Always check in close to your quoted time…technology isn't always reliable!
What kind of wait can I expect on the weekends, Holidays and busy season?
We go on extremely long waits after 2:00 pm during busy season. High season is considered June to mid September and December to April. Wait times vary from preference of seating, inside/outside/first available/heater/shade, group size, and time of check in. Waits can exceed 2 hours. However, if you plan ahead and check in early, you can fill that time with the fun destinations around us. There are a lot of shops, activities, bars and waiting areas around the village.
Do you have any "Open" seating sections?
Our bar is open seating and is a great option to get in and out.
Take Out/Online Ordering Information
Can I pre-order for take out?
Orders under $300.00 may be placed in person or online. Click the Order Now link on our website.
We do not do future orders under this amount. Our current waiting time is displayed on our website once you click the Order Now link. We add 15% gratuity to all online orders.
During peak seasons we will quote anywhere from 30 to 90 minutes so please plan accordingly. On occasion we may have to stop taking to-go orders, although this is rare.
Pre-Ordering at Base Camp
Orders totalling over $300.00 will require a pre-order. Please e-mail your desired order to basecamppizzaco@gmail.com with the following details: time, date, cell phone number, and name.
Please understand that during peak season we may have to split large orders into multiple pick up's and may not be able to accommodate large orders during certain times and dates. We add 15% gratuity to all pre-orders.
Do you cater?
We do not cater, but offer take out options. Please contact our sister restaurant here in the Village, Azul Latin Kitchen, for catering options.
Do you deliver?
We do not deliver, but offer take out.
Can I get a local or return discount through online ordering for take out?
You must order in person to get discounts for take out orders. You will need to provide proof of address for local discounts or a printed receipt for return discounts.
Can I order take out and eat it at the restaurant?
Take out orders must be taken outside of the restaurant to be consumed. We will not allow any orders of any size to be eaten on premise, after placed for To Go. If you are on the waiting list and decide to opt for take out, please inform the hosts.
Restaurant/Menu Information
Are you open on Holidays?
We are.
Do you validate parking?
No, we unfortunately do not.
Do you have happy hour?
Yes, we have happy hour from 2PM-4PM Monday-Thursday | October-May (excluding holiday weeks). We offer discounted drinks, soup, salad and a pizza & beer special.
How do I play music at base camp?
For music inquiries, please email- music@basecamppizzaco.com .
Are you dog friendly?
We are dog friendly on our patio. We only ask that you keep your pets on a leash and not allow your pet to eat food from any patio table. Please remember, some guests prefer that pets do not disturb neighboring tables
Do you have gluten free items?
We can do any pizza gluten free. Please see our menu for details and refer to our allergy disclaimer at the bottom of our online menu.
Are you vegan friendly?
Our regular dough is vegan, however we do not have vegan cheese.
Do you donate to non-profits?
We donate locally. For inquiries please email basecamppizzaco@gmail.com.
Where are you located?
We are located in the middle of the Heavenly Village, near the gondola, behind the mini golf course/ice rink and next to the cinema. We are directly across from Starbucks and the parking garage.
Who are you affiliated with?
Azul Latin Kitchen (Heavenly Village), Rubicon Pizza Company (Northstar) and Fireside Pizza Company (Olympic Valley).
